Contact the people building Oftheard

Before you write

What to include, so the first reply is the answer rather than a question.

A check you think is wrong

The address you checked, the name of the check as the report shows it, and what you expected instead. The report keeps the evidence behind every row, so quoting the row is enough.

A weekly report that looks wrong

The business, the week and the search or question. Every AI answer is kept with the sources it used, so we can read the same answer you did.

A plan or a payment

The email on the account and the business it is for. A campaign is paid once per twelve-week round through Razorpay and starts when the payment is confirmed. Nothing renews by itself, and there is no monthly plan. The plans are on the pricing page.

Your data

Write from the address on the account to ask what is held or to have it corrected. You can delete the account, with every business, report and share link under it, from your account settings, or ask us to. The privacy policy says what is kept and for how long.

Agencies

An agency account holds up to 50 clients. Each client’s campaign is paid on its own, Starter or Growth, and each business owner agrees to it by a code sent to their business email.

Where we are

Tambaram, Chennai, Tamil Nadu. There is no office to visit and no phone line. Mail is answered from here, Monday to Friday, in Indian time. Findings are published only in aggregate; anything that names a brand needs that brand’s agreement first.