Making one
Choose “An agency” when you sign up, with the agency’s name, or switch in Settings. The switch is one way: an agency account does not go back to a personal one, and the business it held becomes a client. A personal account holds one business.
Your name on the reports
Add the agency’s name, website and logo once. They go on every client’s weekly reports, PDFs, share links and the page the owner agrees on.
The owner’s agreement
- Enter the owner’s email. It must be at the business’s own domain or shown on the business’s website, and cannot be the agency’s own address.
- Send the proposal. The owner gets an email from you with a link to a page that says what the campaign is for: the goal, the questions tracked, and what happens each week, with nothing going live without approval.
- The owner asks for a six-digit code to that inbox, enters it and agrees. The code lasts 15 minutes and works once.
The client’s page shows each step: sent, opened by the owner, agreed. A client’s campaign, its public profile and its appointment page wait until the owner has agreed. The owner can withdraw the same way; a running campaign then stops until they agree again.
What the owner can do
Once they have agreed, the owner can make a login of their own, or later sign in with a code sent to the same inbox. They see the same weekly numbers, drafts and crawler reads as you. They can approve pages when you have named them the approver, and edit the profile, the hours, and answer appointment requests. Paying, extending and the campaign’s setup stay with the agency.
Moving a business
The owner can take the business into an account of their own, or move it to another agency; another agency can ask to take it over, and the owner decides. The history, the profile and the crawler reads go with it; a running campaign stops, and the share link and the Google connection end.
Paying for clients
Each client’s campaign is Starter or Growth, paid once per 12-week round; agencies pay per client, with no plan of their own. An agency trying Oftheard gets three free reports, one each for three clients. See what each plan includes.